Common Questions

Frequently Asked Questions

Get answers to questions about our adult day care, senior services, and enrollment process.

What is adult day care?

Adult day care is a daytime program for seniors that provides supervised activities, meals, social engagement, and wellness services in a structured environment. It allows seniors to maintain independence while receiving care and staying active in their community. Many seniors attend while their family members work.

Does The Way accept Medicaid MLTC?

Yes! We work with Medicaid MLTC (Managed Long-Term Care) plans. We also accept Medicare, Medicare Advantage, and private pay. We can help you navigate insurance coverage options. Call us at (201) 986-6162 to discuss your coverage.

What activities are offered?

We offer a variety of engaging activities including wellness exercises, arts and crafts, music and entertainment, games, educational programs, social events, and more. Activities are designed to promote physical health, mental engagement, and social connection. Every day includes a hot meal and snacks.

Do you provide dementia and Alzheimer's care?

Yes, we specialize in compassionate care for seniors with dementia and Alzheimer's disease. Our trained staff understands the unique needs of individuals with cognitive changes. We provide a safe, supportive environment with activities tailored to their abilities.

What are your hours and location?

We're located in White Plains, NY, serving the greater Westchester County area. Our hours are Monday through Friday, 8:30 AM to 4:30 PM. We're closed on weekends and major holidays. Many families appreciate our convenient schedule for working caregivers.

How much does it cost?

Costs vary based on the frequency of attendance and your coverage. We accept Medicaid MLTC, Medicare, private pay, and other insurance options. Pricing is flexible to accommodate your needs. Contact us at (201) 986-6162 for a personalized quote.

What is respite care?

Respite care provides temporary relief for family caregivers. When a caregiver needs a break—for work, appointments, or personal time—our day care program offers safe, engaging care for their loved one. It's an important support for family caregivers managing the demands of senior care.

How do I apply?

Applying is easy! Visit our enrollment page to choose between a quick application or comprehensive service plan. Or call us at (201) 986-6162 to speak with our admissions team. We typically reach out within 1-2 business days to schedule a tour and discuss next steps.

What happens during the tour?

During your tour, you'll meet our staff, see our facility, learn about our programs, and meet other participants. We want you to get a feel for our community and ask all your questions. Tours typically take 1-2 hours. Call (201) 986-6162 to schedule yours today.

Is transportation provided?

Transportation details and availability should be discussed during the enrollment process. Contact us directly at (201) 986-6162 to learn about transportation options and what accommodations we can make for your situation.

Didn't find your answer?

We're happy to answer any questions about our adult day care program, senior services, or enrollment process. Reach out to our admissions team anytime.

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